What is a cloud PBX?
Cloud PBX (Cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet, which automatically answers all calls and routes them to the right department or user extension.
Traditionally, PBX systems are housed on-premises. These machines are big and need their own storage room. They also require significant capital investment, making them out of reach for smaller businesses. The cloud changed all that.
Cloud PBX is hosted in secure, remote data centers and is delivered through the internet. It provides the same call routing and management features of an on-premises PBX without the need for expensive hardware. The cloud PBX solution is also offered as a service on flexible plans, so smaller businesses can subscribe to it instead of investing heavily on an expensive on-premises system.
On-premises PBX
- On-site hardware is paid up-front and can get really expensive
- More to be paid for complex implementations
- There are required contracts with early termination fees
- Additional fees for service and hardware upgrades
- Premium technical support? Even more additional fees
- Maintenance calls for expert IT technicians
- Expect a lengthy request process for service changes
Cloud PBX
- On-site hardware not necessary
- Pay nothing for a fast implementation
- No monthly contracts
- New features and upgrades are rolled out for free
- Premium technical support? Even more additional fees
- Customer support available 24/7
- System can be managed on your own using any smart device
Why customers choose RingCentral
350,000+ businesses rely on RingCentral
The entire process of working through the various options was an absolute pleasure, based entirely on Alana’s talents. Her professionalism, attention to detail and ability to find the synergies between companies is among the best I have experienced
Switching from legacy solutions to a cloud PBX phone system
Cloud Private Branch Exchange is the cost-effective replacement for your old business phone system, letting you communicate seamlessly across all your office locations using multiple devices.
Cloud Private Branch Exchange is the cost-effective replacement for your old business phone system, letting you communicate seamlessly across all your office locations using multiple devices.
If you’re tired of settling for expensive legacy phone solutions that consume much of your IT resources, then perhaps it’s time to move your communications to the cloud. The service is delivered over the internet so it’s much more flexible, efficient, and inexpensive.
Virtual PBX benefits start with cost savings
Businesses of all sizes can now experience using an advanced internet-powered communications system through a simple subscription. Compared to the traditional PBX, a cloud PBX phone system is much less costly, thanks to its use of Voice over Internet Protocol, or VoIP, technology. Because VoIP calls are transmitted over the internet, businesses can bypass international calling fees imposed by carriers to significantly cut back on operational costs.
What else can you expect from reputable hosted PBX providers?
Making the switch to the cloud also allows for seamless communication across different times and locations, regardless of device used. For starters, you can get a centralized business number for all your office locations and just apply extensions to different departments as you deem fit.
Calls are handled by a highly customizable automated attendant that can instantly forward incoming calls to the intended party. When configured to do so, you can also use advanced call forwarding features to route calls direct to voicemail or through your mobile device, making sure that your employees receive important messages even during the holidays or while they’re traveling.
Moreover, customers don’t have to memorize multiple phone numbers or extensions. You don’t have to give out your personal mobile number just to be accessible when you’re out of the office.
Subscribing to a cloud PBX service simplifies maintenance and troubleshooting processes. With the traditional phone service, you need to have a dedicated staff to handle infrastructure and hardware, whereas, with the cloud, the upkeep is managed by the provider in an offsite location with the promise of better security and uptime. Your communications system doesn’t have to be taken offline for repairs or updates, plus you get to resolve technical issues or glitches by just alerting your provider who would usually offer 24/7 technical assistance or customer care services.
Lastly, cloud PBX is highly scalable. You can grow your cloud PBX phone system as your business expands. You only need to contact your provider when you need additional phone lines in your subscription. Adding and removing extensions can also be done via your online dashboard. Every setting can be adjusted to accommodate the changing needs of your business.
Experience the endless advantages and benefits of a cloud PBX system by getting in touch with a RingCentral solutions specialist today.
Virtual PBX benefits start with cost savings
Businesses of all sizes can now experience using an advanced internet-powered communications system through a simple subscription. Compared to the traditional PBX, a cloud PBX phone system is much less costly, thanks to its use of Voice over Internet Protocol, or VoIP, technology. Because VoIP calls are transmitted over the internet, businesses can bypass international calling fees imposed by carriers to significantly cut back on operational costs.
What else can you expect from reputable hosted PBX providers?
Making the switch to the cloud also allows for seamless communication across different times and locations, regardless of device used. For starters, you can get a centralized business number for all your office locations and just apply extensions to different departments as you deem fit.
Calls are handled by a highly customizable automated attendant that can instantly forward incoming calls to the intended party. When configured to do so, you can also use advanced call forwarding features to route calls direct to voicemail or through your mobile device, making sure that your employees receive important messages even during the holidays or while they’re traveling.
Moreover, customers don’t have to memorize multiple phone numbers or extensions. You don’t have to give out your personal mobile number just to be accessible when you’re out of the office.
Subscribing to a cloud PBX service simplifies maintenance and troubleshooting processes. With the traditional phone service, you need to have a dedicated staff to handle infrastructure and hardware, whereas, with the cloud, the upkeep is managed by the provider in an offsite location with the promise of better security and uptime. Your communications system doesn’t have to be taken offline for repairs or updates, plus you get to resolve technical issues or glitches by just alerting your provider who would usually offer 24/7 technical assistance or customer care services.
Lastly, cloud PBX is highly scalable. You can grow your cloud PBX phone system as your business expands. You only need to contact your provider when you need additional phone lines in your subscription. Adding and removing extensions can also be done via your online dashboard. Every setting can be adjusted to accommodate the changing needs of your business.
Experience the endless advantages and benefits of a cloud PBX system by getting in touch with a RingCentral solutions specialist today.
Revolutionize Your Business Communication with CloudPBX and CloudZen Partners Procurement Services
The business communication landscape has undergone a significant transformation in recent years, thanks to advances in technology. CloudPBX, a cloud-based phone system, has emerged as a popular alternative to traditional phone systems, allowing businesses to streamline their communication infrastructure while enjoying numerous benefits. Here, we outline the advantages of CloudPBX and how CloudZen Partners’ procurement services can help you maximize these benefits for your organization.
Benefits of CloudPBX:
Scalability and Flexibility:
- Easily add or remove users, extensions, and features as your business grows
- No need to invest in expensive hardware or infrastructure upgrades
Cost-Effectiveness:
- Reduced upfront costs compared to traditional phone systems
- Lower monthly fees and predictable pricing plans
- Minimized maintenance and support costs
Mobility and Remote Work Support:
- Access your phone system from any internet-connected device
- Empower remote teams with seamless communication tools
- Easily manage remote workers and track their productivity
Enhanced Features:
- Advanced call routing, call forwarding, and auto-attendant capabilities
- Voicemail-to-email, call recording, and conference calling
- Integration with CRM systems and other business tools
- Improved Business Continuity:
- Automatically reroute calls to alternate locations during outages
- No reliance on a single point of failure, ensuring consistent service availability
- Backup and disaster recovery options
Simplified Management:
- Centralized online portal for managing users, extensions, and features
- Real-time monitoring and reporting capabilities
- Automatic updates and upgrades, reducing the burden on IT staff
Benefits of CloudZen Partners Procurement Services:
Expert Guidance:
- Leverage industry knowledge and experience to find the best CloudPBX solution for your needs
- Avoid common pitfalls and challenges during implementation
Vendor Selection and Negotiation:
- Access to an extensive network of reputable CloudPBX providers
- Negotiate competitive pricing and contract terms on your behalf
Project Management:
- Oversee the entire procurement process from start to finish
- Coordinate with vendors, ensuring timely and efficient implementation
Ongoing Support:
- Assist with any issues or concerns that arise post-implementation
- Regular reviews to ensure optimal system performance and cost-efficiency
CloudPBX offers a wealth of benefits for organizations looking to modernize their communication infrastructure, including cost savings, enhanced features, and improved business continuity. By leveraging CloudZen Partners’ procurement services, your business can navigate the complexities of implementing a CloudPBX solution with ease, ensuring a seamless transition and continued success in the ever-evolving world of business communication.